If you purchased 100% PURE products through a 3rd party retailer (online or in-store), please contact the retailer directly. All purchases made through a retailer are subject to that store's specific return and exchange policy. 100% PURE's return and exchange policy will only apply to orders made in our retail stores and on our website (100percentpure.com).
If you have any trouble getting ahold of the retailer or have an unsatisfactory experience, our Customer Service team is available to help! You can contact us at customerservice@puritycosmetics.com or call toll-free at 1-844-787-3100.
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