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100% PURE

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    100% PURE created an article,

    Promotion Terms & Condtions

      SGWP - Gift with Purchase Must spend $150+ USD or more to unlock free gift. Enter code SUMMERCITRUS at checkout to receive discount. Limit one free gift per order. Offer valid online and in-st...

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    100% PURE created an article,

    Delete my account

    We're sorry to see you leave but we also value your privacy! Please submit a request through the link below or you can call 888-914-9661, and enter pin 658244. Delete my account 

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    100% PURE created an article,

    Can I return an item I purchased online, in-store?

    Yes. All items purchased on 100percentpure.com (except for final sale) are eligible for return to any 100% PURE retail location.

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    100% PURE created an article,

    Return policy for items purchased in-store

    You can return or exchange your items accompanied with a valid receipt up to 60 days from the purchase date to any 100% PURE retail location. Returns without a receipt will be eligible for a store...

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    100% PURE created an article,

    How do gift returns or exchanges work?

    You can return your items for store credit. Please reach out to customerservice@puritycosmetics.com, please provide us the following information: The gifter's first and last name Email address The...

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    100% PURE created an article,

    What should I do if I receive the wrong product?

    Please contact our Customer Service team at customerservice@puritycosmetics.com or you can call us toll-free at 1-844-787-3100. Please have the following information ready: Order number Incorrect ...

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    100% PURE created an article,

    How long does it take to process a refund?

    Once we receive the return and inspect it, credit card refunds usually take 5-10 business days to appear on your statement after the refund is processed.

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    100% PURE created an article,

    How do I request a return or exchange?

    Please reach out to our Customer Service team at customerservice@puritycosmetics.com or you can call us toll-free at 1-844-787-3100. Please have the following information ready: Order number Produ...

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    100% PURE created an article,

    General Return Policy

    If for any reason you’re not satisfied, we will gladly offer an exchange or refund on gently used products within 60 days of purchase from 100percentpure.com (minus the cost of shipping). After 60 ...

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    100% PURE created an article,

    I have not received a tracking email, where is my order?

    There are several reasons a tracking email may not have been received. Spam mail: The email may have been placed into your spam mail. Please make sure to mark puritycosmetics@e.100percentpure.com ...