100% PURE
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Skin care routine: Oily skin types
Step 1: Cleanse We recommend the Charcoal Clay Cleanser. The charcoal in the product acts as a carbon magnet for dirt, oil, and toxins. The bamboo charcoal will remove the dead skin cells. The vo...
Skin care routine: Dry skin types
Step 1: Cleanse We recommend the Coconut Oil Moisturize Cleansing Milk. It’s a great cleanser for dry skin and very hydrating. It is also a balm and a cleanser, therefore, it would be great for re...
What is my skin type?
If you aren't sure, you're definitely not alone! Skin types can be difficult to identify– since dryness, acne, and sensitivity are symptoms that everyone can experience from time to time. Knowing y...
100% PURE Store Locations
You can find all of our store locations by visiting our store locator page: https://www.100percentpure.com/pages/store-locations 100% PURE also has partnered with authorized retailers, who carry fu...
Is 100% PURE vegan and cruelty-free?
All of our products are cruelty-free, and most are vegan. We're currently in a transitional phase and are moving to become a fully vegan brand. Some products contain animal-derived ingredients, li...
Purist Pro
The Purist Pro program is open to all makeup artists, cosmetologists, estheticians (US only). Students are also welcomed to apply. Currently, our program is only open to the United States and Canad...
Can I cancel my order?
Due to our current system, once an order is placed and submitted we are unable to cancel it. We do have a great return policy, so it's easy to send back your order for a full refund or exchange. O...
Customer Service Contact Information
Hours of Operation: Monday - Friday 10 AM - 4 PM PST To email Customer Service, please select the "Submit a Request" link in the upper right-hand corner if you're on a desktop. On a mobile device, ...
Unsubscribe from e-mails
You may unsubscribe by clicking on the link provided at the bottom of the email to be removed from the mailing list. *Please note that unsubscribing will not affect order and shipment confirmation...
Order Processing Times
Orders are processed by our warehouse Monday - Friday during normal operating hours. It takes an average of 24-48 hours to ship. Expedited orders and overnight orders are processed through our sys...