To email Customer Service, please click the "Submit a Request" tab in the upper right-hand corner. You can type your question or feedback, and a Customer Service Specialist will be in contact right away.
Hours of Operation: Monday - Friday 6 AM - 5 PM PST
Toll Free within the US: +1 (844) PURE100 / +1 (844) 787-3100
Local: +1 (415) 814-9788
Direct Email: CustomerService@PurityCosmetics.com
Headquarters will be closed on the following holidays:
2021
| Holiday | Day | Date |
| New Year's Day | Friday | January 1 |
| President's Day | Monday | February 15 |
| Memorial Day | Monday | May 31 |
| 4th of July Holiday | Monday | July 5 |
| Labor Day | Monday | September 6 |
| Thanksgiving Day | Thursday | November 25 |
| Thanksgiving Holiday | Friday | November 26 |
| Christmas Eve Holiday | Thursday-Friday | December 23-December 24 |
| Christmas Day | Saturday | December 25 |
| New Years Eve Holiday | Thursday-Friday | December 30-December 31 |
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