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Product Recommendations: Combination Skin
Combination skin is characterized by normal or dry skin with an oily T-zone. It may be hard to find products that strike the perfect balance– hydrate your skin, keep oil at bay, and treat both dryn...
How long does it take to restock products?
Our Product Development team works as quickly as possible to restock sold-out products. Due to the way we source ingredients and inspect for quality and purity, some products will take longer than ...
Forgot my password
Please visit the the Forgot my password link at login.
How does the points system work?
Do points expire? No. Your points will never expire! Can I merge my accounts and combine the points balance? We discourage members from creating multiple accounts, but we know that sometimes mi...
Are products tested on animals?
We never test our raw ingredients or formulas on animals! Animal testing at any stage, from procurement to distribution, is never permitted. We're committed to remaining cruelty-free. When sourcin...
Can you send samples before I make purchase?
We do offer a limited selection of samples for purchase! Here are the current samples we offer and are available while supplies last: Samples You can also unlock two free samples with a purchase o...
Which US States do you charge sales tax in?
Sales tax will be charged where applicable based on the destination of the order. The “Special Tax,” supports special projects or public improvements and services that are happening in your state. ...
Undeliverable Status
Occasionally packages are returned to us as undeliverable. This can be due to the recipient "refusing" the delivery, or an incorrect/incomplete street address. When the carrier returns a package to...
Am I locked into the special subscription price?
Once you are subscribed to the product or bundle set, you will be locked in that price until you choose to cancel the subscription. If you decide to cancel and resubscribe, you will no longer be el...
Can I return an item I purchased online, in-store?
Yes. All items purchased on 100percentpure.com (except for final sale) are eligible for return to any 100% PURE retail location.