100% PURE
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Returns & Exchanges from Authorized 3rd Party Retailers
If you purchased 100% PURE products through a 3rd party retailer (online or in-store), please contact the retailer directly. All purchases made through a retailer are subject to that store's specif...
Products Ineligible for Returns
"Last Call" Discontinued Items All products found in the Last Call of our site are final sales, meaning no returns or exchanges. Any final sale item will have a disclaimer since we don't want our r...
Are the nail polishes chemical-free?
We launched a 20-Free formula that has the least amount of chemicals possible, giving our customers a healthier option. We realize the formula isn't completely natural but we're always working to i...
Replacement Policy for Damaged, Defective, and Missing Products
Damaged Item We offer free replacements for products that were received damaged or defective. Please send an email to CustomerService@puritycosmetics.com and include: Your order number Picture of ...
Will my coupon code be refunded to me?
If you request a return for a full refund, you forfeit any discount that you may have used— this includes Purist Perks Vouchers, percentage discounts, and limited-time free shipping codes.
Order Confirmation
An order confirmation will appear as the final step in your order process. In addition, you’ll receive an email confirmation with an order number and summary of your fabulous new purchase! Get exc...