100% Pure®

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  • Which US States do you charge sales tax in?

    We collect State sales tax on orders shipped to the following states: California, Chicago, Maryland, Washington. This list is subject to change as we open new locations. Tax is estimated at the tim...

  • Do I have to pay customs/duties for international orders?

    We're happy to share that our international shipping charges now include customs fees, duties, and taxes! You will not be charged for any of these fees when you order from our international sites (...

  • Why is my payment not going through?

    There are a few reasons why a payment may not go through. Here are some troubleshooting tips! Make sure that your billing address and billing zip code matches the information associated with your ...

  • Can I pay with a check or money order?

    We don't accept checks, money orders, or international cards. However we do accept Amazon Pay (US only), PayPal (US & International), and most major cards.   

  • Package Marked as "Delivered" but Wasn't Received

    Sometimes a tracking number will show that the package has been delivered before it was actually left at your address. Not to worry! Sometimes the delivery driver will mark it as delivered up to 36...

  • No Updates on Tracking Number

    If the tracking has not updated and the package was recently shipped, it might mean the package hasn’t yet been picked up or scanned by our shipping partners. In general, orders are processed in 48...

  • Undeliverable Status

    Occasionally packages are returned to us as undeliverable. This can be due to the recipient "refusing" the delivery, or an incorrect/incomplete street address. When the carrier returns a package to...

  • Product Recycling Program

    100% PURE® is committed to being environmentally friendly. We have an in-store recycling program, which rewards you for returning your empty bottles to any store location. Just bring in any 10 used...

  • 100% PURE Careers

    We’re always on the lookout for new and incredible talent. Our continued global expansion means that our teams are growing fast, and if you're the type of person who puts the word 'no' before the ...

  • Why are antioxidants important in skincare?

    Antioxidants are key ingredients in each 100% PURE® formula.They protect the body and skin from damage caused by harmful molecules called free radicals. Many experts have linked free radicals to di...