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100% Pure®

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  • Order Confirmation

    An order confirmation will appear as the final step in your order process. In addition, you’ll receive an email confirmation with an order number and summary of your fabulous new purchase! Get exc...

  • Can I place an order via email?

    If you'd like to place an order via email at customerservice@puritycosmetics.com, please include: The list of items you'd like to purchase (with shade and quantity specified) Your shipping address...

  • Can I purchase a gift card?

    We're happy to announce that we just launched gift cards for US online orders. You can purchase a gift card in one of the following values: $10 $25 $50 $100 $150 $200 $250 If one of these values ...

  • HQ Contact Information

    US Headquarters2221 Oakland Road San Jose, CA. 95131 EU Headquarters R.P. MSL, BL9 5NB. UK MSL, Suite 5385, 27 Upper Pembroke St., Dublin, IE Customer ServiceEmail: CustomerService@PurityCosme...

  • How do I earn points?

    There are lots of ways to earn points! Make a Purchase $1 = 5 points! Happy Birthday Log into your 100% PURE account and visit the Purist Perks dashboard. Click the tab "★ Earn Points" ta...

  • What is Purist Perks?

    Purist Perks is our way of showing appreciation for choosing 100% PURE. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases...

  • Product Recommendations: Sensitive Skin

    Those with sensitive skin often have an impaired barrier (meaning products permeate the skin causing irritation and redness), sensitive nerve endings, and have an intolerance to certain skincare/co...

  • Product Recommendations: Oily and Acnegenic Skin

    Oily skin is characterized by overactive sebaceous glands, meaning your skin produces an excess amount of oil (aka sebum) throughout the day. This excess sebum can lead to skin imperfections like e...

  • Product Recommendations: Dry Skin

    Dry skin doesn't produce natural oil or sebum, meaning pores are nearly invisible and breakouts are infrequent. May sound great– but your skin actually needs those natural oils to stay hydrated and...

  • Is 100% PURE good for sensitive skin?

    Because 100% PURE does not contain harsh detergents, chemical preservatives, artificial fragrances that can irritate the skin, our line is great for those with sensitive skin. We recommend taking a...