Our return partner, Returnly, sometimes issues Instant Refund Vouchers. These vouchers allow you to purchase another product on our site immediately. This allows customers to make purchases faster, without waiting for the refund to process.
If you do not use any portion of the voucher within 14 business days, the funds will be returned to the original payment method with your order. You will not be penalized in any way for choosing not to use the voucher.
If you made a purchase with the voucher, but have a remaining balance, that remaining balance will be refunded to your card as well.
*When using an Instant Refund Voucher for an exchange, 100% PURE® will not waive the shipping cost or carry over any promotional discount. Customers are responsible for any additional shipping charge and will only receive the dollar amount paid for the product.