If your order has been processed in our warehouse, we're unable to prevent it from shipping. So sorry for any trouble! We do have a great return policy, so it's easy to send back your order for a full refund or exchange.
If its been less than 3 hours since your order was submitted, our Customer Service team may be able to catch it in time. Just submit a request above or email CustomerService@puritycosmetics.com. Our office hours are 9 AM - 5PM PST.