How can I update my e-mail address? 100% Pure® June 06, 2017 21:05 Updated Follow Email Request – send an email to CustomerService@PurityCosmetics.com with your old and new email address. Phone Request – call 1-844-787-3100 (Mon-Fri 9:00AM-5:00M PST) to update you account. Related articles Can I pay with a check or money order? How do I change my password? I accidentally created another account, can I combine accounts? How can I change my shipping address? Can you send samples before I make purchase? Comments 0 comments Article is closed for comments.