How can I update my e-mail address? 100% Pure® May 09, 2018 15:15 Updated Follow Email Request – send an email to CustomerService@PurityCosmetics.com with your old and new email address. Phone Request – call 1-844-787-3100 (Mon-Fri 9:00AM-5:00M PST) to update you account. Related articles I accidentally created another account, can I combine accounts? How do I change my password? Can I pay with a check or money order? How can I change my shipping address? Why is my order on hold? Comments 0 comments Article is closed for comments.